Customer Service and Marketing Comunication Languages
Contrato de prácticas Barcelona Descripción:
The Hosting Holidays Support Representative will provide excellent levels of customer service to resolve both customer’s and agents owners queries over the phone and via mail, in diferents languages. Areas of responsibility: Marketing and administration Channel Manager to diferents distributions prices and calendars in diferents OTA´s. · Solve queries, complaints and over bookings by email & by telephone in a professional manner. · Communication by phone and email with house/villa/apartment owner/managers to availability, prices, and other administrative issues. · Manage, , maintain the back office application of our reservation system – booking calendar, room configuration, descriptions, prices, etc. Skills requirements: · Prefered English/Spanish with good level in diferents languages. · Solid ability to resolve problems effectively, by having empathy for both guests and managers. · Strong written & verbal communication skills · Ability to work with the other team members and departments, as well as alone without direct supervision · Better proficient with productivity tools: Excel, Word, Internet, Gmail, Gtalk, Zoiper etc. Experience: · School graduate or equivalency · Prefered one year of related work experience in a customer facing role handling customer complaints, resolving problems, etc. · Hotel / hospitality industry experience a plus Personal requirements: · Enthusiastic and easygoing people who strive for constant improvement. · Efficient, organized and able to work on own. Conditions: Possible salary fix + bonus Contract: 6months/6months/permanent Requisitos educacionales Ciclo Formativo de Grado Medio CFGM/FP1 Bachillerato Ciclo Formativo de Grado Superior CFGS/FP2 Otro Área de estudio preferida Comunicación / RRPP Idiomas Turismo / Restauración / Viajes
Contrato de prácticas. Jornada de solo mañanas.
Contrato de prácticas. Jornada de solo mañanas.
Requisitos:
Languages: English & Spanish
Informática: No indicado
Idiomas: No indicado
localidad:
Barcelona, España
Jornada: Horario de Mañanas
Contrato:
Contrato de prácticas
Remuneración: Hasta 300 euros/mes
Más ofertas de: Hosting Holidays
Buscar prácticas en:
#barcelona