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Voluntariado
Internship Shore Excursions Intern in a Multinational Company / B2B / B2C, London
Convenio de Prácticas London, (Reino Unido) Descripción:
Information about the company that’s offering the internship:
Multinational company located in Palma de Mallorca, with offices in Barcelona, London and the most important cities worlwide. This company is a leading receptive and business to business provider of incoming travel services to travel trade professionals worldwide across more than 80 countries.
The service of our partner company is provided through more than 200 brands and more than 30 million customers with a wide choice of differentiated and flexible travel experiences to meet their travel needs.
The office in London takes care of their cruise business, they are an experienced global business offering first class ground handling and port agency services to the ocean and river cruise industry.
Teams committed to service and dedicated to clients provide local insight and practical knowledge that is enhanced by global expertise and presence.
Multinational company located in Palma de Mallorca, with offices in Barcelona, London and the most important cities worlwide. This company is a leading receptive and business to business provider of incoming travel services to travel trade professionals worldwide across more than 80 countries.
The service of our partner company is provided through more than 200 brands and more than 30 million customers with a wide choice of differentiated and flexible travel experiences to meet their travel needs.
The office in London takes care of their cruise business, they are an experienced global business offering first class ground handling and port agency services to the ocean and river cruise industry.
Teams committed to service and dedicated to clients provide local insight and practical knowledge that is enhanced by global expertise and presence.
Requisitos:
1. Preparation
Updating and confirmation of all services with suppliers in relations to services/products required for our excursions operations – transport, venues, guides staffing and all other services as required by client.
Preparation of all operational paperwork as required.
2. Operations
Operational assistance at ocean port cruise arrivals in some of our ports across UK & Ireland, meet & greet passengers, liaise with the suppliers, ensure a smooth running operation
3. Support
Report to pre-determined Shore Excursion Account Managers based in the Regional Head Office (London) , keeping in regular contact to offer operational and planning support as necessary.
When required keep in contact with clients on-board staff, in particular the shore excursion teams, in order to review, update and agree final requirements in respect of tour services offered to our clients.
Offer support to any department within the company – providing advice and information as required.
4. Administration & Accountancy
Handling of all administrative tasks related to the role.
Assist with the creation of profitability reports and preparation/distribution of invoices for all services provided.
Requirements for the applicant:
Studies Tourism, Leisure and Hospitality, Shipping and Logistics or related. Advanced BA students might be considered as well.
Required languages English – C1
Desired experience Ideally a first work experience in Tourism (e. g. internship, summer job)
IT skills Microsoft office user, high Excel skills are desirable
Other requirements Organized and with a high sense of responsibility. Customer service attitude and passion for service excellence. Good communication skills
Important information
Location London
Benefits 550€ gross
Working hours monday to friday – 5 working days per week
40 hours per week
Informática: No indicado
Idiomas: Inglés alto
localidad:
London, Reino Unido
Jornada: Horario de Mañanas y tardes
Contrato:
Convenio de Prácticas
para estudiantes.
Remuneración: De 300 a 500 euros/mes
Más ofertas de: Ies Consulting
