Software Support Specialist in Madrid- Eemea
Contrato indefinido Leganes, (Madrid) Descripción:
MAIN PURPOSE OF ROLE
This is an exciting role for a university graduate or someone with commercial experience in providing software solutions to integrate cash machines into bank front office processes. Working in conjunction with the Sales Team, the Software Support Specialist will prepare, follow up and analyze pilot projects. The job requires technical skills to take care of software connectivity for pilots, providing connectivity support for the development of various connectivity solutions. The role also requires providing technical training and support for the device implementation and localization. This role will allow the right candidate an opportunity to grow within a reputable and rapidly expanding international company, as well as expand multicultural relationships traveling around EEMEA region (East Europe, Middle East & Africa).
KEY RESPONSIBILITIES
• Provide software solution and technical support to business partners during pilot projects
• Provide consultancy for connectivity development to integrate Glory products into existing IT infrastructure.
• Deliver technical training to business partners.
• Perform required local product testing to ensure product is fit for market.
• Support roll out projects.
• Interface for technical escalations between business partners and Glory technical support teams (after sales support).
This is an exciting role for a university graduate or someone with commercial experience in providing software solutions to integrate cash machines into bank front office processes. Working in conjunction with the Sales Team, the Software Support Specialist will prepare, follow up and analyze pilot projects. The job requires technical skills to take care of software connectivity for pilots, providing connectivity support for the development of various connectivity solutions. The role also requires providing technical training and support for the device implementation and localization. This role will allow the right candidate an opportunity to grow within a reputable and rapidly expanding international company, as well as expand multicultural relationships traveling around EEMEA region (East Europe, Middle East & Africa).
KEY RESPONSIBILITIES
• Provide software solution and technical support to business partners during pilot projects
• Provide consultancy for connectivity development to integrate Glory products into existing IT infrastructure.
• Deliver technical training to business partners.
• Perform required local product testing to ensure product is fit for market.
• Support roll out projects.
• Interface for technical escalations between business partners and Glory technical support teams (after sales support).
Requisitos:
Qualifications, Training & Experience
• Solid computer programming background with good knowledge and experience on Java development platforms. Experience in .NET an advantage.
• Solid computer administration skills. Experience with Databases and Server Systems an advantage.
• Technical knowledge of connectivity solutions for physical devices.
• Knowledge of bank branch processes would be an advantage.
• Experience in delivering training an advantage.
Required Skills and Competencies
• Self-Confident with a can-do attitude.
• The ability to work independently, flexibly, and with a high degree of initiative.
• Ability to be a team player.
• Excellent knowledge of PC applications.
• Good communication and interpersonal skills.
• Well-Developed planning and organizational skills with a keen attitude to detail.
• Good problem solving ability.
• Customer focused.
• Strong written and spoken English; other languages an advantage.
Informática: No indicado
Idiomas: No indicado
localidad:
Leganes, Madrid, España
Jornada: Horario de Mañanas y tardes
Contrato:
Contrato indefinido
Remuneración: Más de 2000 euros/mes
Más ofertas de: Glory Global Solutions