Accountant Accounts Receivable With Arabic

The Associate will have to ensure efficient, timely and accurate performance of operations, processing and monitoring of standard and special requests by providing high quality services to our internally and externally customers.
Additional duties will focus on customer queries, dispute resolution and monitoring of customer accounts.
Responsibilites
Maintenance of customer account , support and follow up on topics within workflow systems.
Managing inbound/outbound queries (calls/mails, others) from external customers.
Identifying customers’ needs, clarify information and providing solutions.
Record, verify and execute transactions according to process documentation and monitor process exceptions.
Perform controls (process, ICS).
Contribute to process improvements.
Support and flexibility to adapt to the future changes in the organization related to processes/projects/activities /tasks etc.