Collections Associate With Arabic

Contrato indefinido Barcelona

Descripción:
We are looking for an Collections Associate to work in a leading multinational comapany in the pharmaceutical sector.

In the O2C organization, we are looking for a Financial Associate who will be responsible to manage Order-to-Cash activities specific to Collections.

The Financial Associate will proactively communicate to Customers about nearing amounts and execute the collections strategy timely and effectively. He will struck a balance between maintaining trustful relationships and pursue objectives of collections of the accounts receivable.

Responsibilities
• Perform immediate outbound calls to Customer with aged accounts based on generated collection strategy/ worklist to secure promise to pay in accordance with our client's strategy.
• Proactively escalate problem accounts to the appropriate function to accelerate collection of overdue accounts.
• Monitor execution of dunning activities in accordance with our client's policy and timeline.
• Receive and drive timely resolution or closure of standard collection-related customer queries, complaints and feedback through multiple source points (email, fax, phone, etc.) by liaising with appropriate internal function (e.g. O2B for invoicing issues, CATI for Rebates/ Incentives, etc.).
• Review and facilitate customer account monitoring through conduct of customer reconciliation and coordination with AR Management for value adjustments and small write-offs and in adherence with our client's policy.
• Contributor within O2C organization.
• Perform process controls (ICS,ICM,BPC) as prescribed in the desktop procedures.
• Update Country-Specific documentations.
We are looking for an Collections Associate to work in a leading multinational comapany in the pharmaceutical sector.

In the O2C organization, we are looking for a Financial Associate who will be responsible to manage Order-to-Cash activities specific to Collections.

The Financial Associate will proactively communicate to Customers about nearing amounts and execute the collections strategy timely and effectively. He will struck a balance between maintaining trustful relationships and pursue objectives of collections of the accounts receivable.

Responsibilities
• Perform immediate outbound calls to Customer with aged accounts based on generated collection strategy/ worklist to secure promise to pay in accordance with our client's strategy.
• Proactively escalate problem accounts to the appropriate function to accelerate collection of overdue accounts.
• Monitor execution of dunning activities in accordance with our client's policy and timeline.
• Receive and drive timely resolution or closure of standard collection-related customer queries, complaints and feedback through multiple source points (email, fax, phone, etc.) by liaising with appropriate internal function (e.g. O2B for invoicing issues, CATI for Rebates/ Incentives, etc.).
• Review and facilitate customer account monitoring through conduct of customer reconciliation and coordination with AR Management for value adjustments and small write-offs and in adherence with our client's policy.
• Contributor within O2C organization.
• Perform process controls (ICS,ICM,BPC) as prescribed in the desktop procedures.
• Update Country-Specific documentations.
Requisitos:
• Native level of arabic.
• Preferably a university degree or equivalent, especially with main focus on Administration/Finance or Business Administration. Alternatively and equivalent progressive working experience.
• Experience in Collections&Dispute or other related Order-to-Cash processes is a plus.
• Good communication and interpersonal skills.
• Basic MS Office.
• Experience with ERP systems. SAP experience valuable.
• Customer oriented.
• Ability to prioritize, analytical skills, can-do attitude and ability to multi-task.
• Accounting knowledge beneficial.
Informática: No indicado
Idiomas: Árabe nativo  Inglés alto 
localidad: Barcelona, España
Jornada de trabajo: Horario de Mañanas y tardes
Contrato de trabajo: Contrato indefinido
Remuneración: De 1100 a 1300 euros/mes
Más ofertas de: Wodker Associates
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