French Customer Care Associate

We are looking for a French Customer Associate to work in a leading multinational company to supervise the relationship with clients in the order to cash process:

Responsibilities:
- Create the new orders with SAP
- Review and provide information about delivery data;
- Review and provide information about the situation of their orders;
- Review and provide logistic or descriptive information of products;
- Review and provide information about invoice data (solve possible invoice issues);
- Involvement in staff training.
- Customer orientation, responsiveness, provide solutions to customer requests;
Coordinate relationship with Customer in order to improve the satisfaction.