Order Management Associate With French

In the O2C organization, we are looking for a Financial Associate who will be responsible to manage Order-to-Cash activities specific to Collections.
The Financial Associate will proactively communicate to Customers about nearing amounts and execute the collections strategy timely and effectively. He will struck a balance between maintaining trustful relationships and pursue objectives of collections of the accounts receivable.

Responsibilities
Perform immediate outbound calls to Customer with aged accounts based on generated collection strategy/ worklist to secure promise to pay in accordance with our client's strategy.
Proactively escalate problem accounts to the appropriate function to accelerate collection of overdue accounts.
Monitor execution of dunning activities in accordance with our client's policy and timeline.
Receive and drive timely resolution or closure of standard collection-related customer queries, complaints and feedback through multiple source points (email, fax, phone, etc.) by liaising with appropriate internal function (e.g. O2B for invoicing issues, CATI for Rebates/ Incentives, etc.).
Review and facilitate customer account monitoring through conduct of customer reconciliation and coordination with AR Management for value adjustments and small write-offs and in adherence with Bayer policy.
Contributor within O2C organization.
Perform process controls (ICS,ICM,BPC) as prescribed in the desktop procedures.
Update Country-Specific documentations.