Operations Specialist Internship
Convenio de Prácticas Barcelona Descripción:
We’re looking for a jack-of-all-trades intern who can support our Operations team.
You will be part of “the first 20” - a humble and dynamic team that is highly motivated to create impact within the Proptech landscape. At Zazume, expect a down to earth, yet high caliber work environment. You´ll work with the founders (former Airbnb Managing Director & Andjoy Co-founder & CTO) and cross functionally with product, tech and sales to build things fast and learn faster than you could ever imagine.
Although tasks may vary depending on the nature of the work in progress during the internship (we´re a startup! ), you can expect to:
- Upload our client data units in our SAAS and in different rental platforms, as well as prepare our users' product lists using existing tools or manual processes to ensure completeness of units accounts and reduce onboarding time.
- Act as the primary point of contact for some of our clients when you´ll become more independent: You will need to be proactive and guide the clients to figure out how Zazume can help them approach daily operations differently. Even if our product is not ready to satisfy all clients' requirements, you´ll also be responsible to project clients into the future.
- Solve customers' pressing issues with our product by collaborating with the Eng. & Product team, being extremely precise with bugs reporting, incident management, and SLA.
- Participe in induction meetings and create different playbooks.
- Create a Neighborhood Resource Catalog to connect our tenants to social services and resources in their community.
- Help the team set up and analyze email marketing campaigns that fuel the user lifetime value and drive revenue growth.
- Work with the Product team to test and measure new features.
You will be part of “the first 20” - a humble and dynamic team that is highly motivated to create impact within the Proptech landscape. At Zazume, expect a down to earth, yet high caliber work environment. You´ll work with the founders (former Airbnb Managing Director & Andjoy Co-founder & CTO) and cross functionally with product, tech and sales to build things fast and learn faster than you could ever imagine.
Although tasks may vary depending on the nature of the work in progress during the internship (we´re a startup! ), you can expect to:
- Upload our client data units in our SAAS and in different rental platforms, as well as prepare our users' product lists using existing tools or manual processes to ensure completeness of units accounts and reduce onboarding time.
- Act as the primary point of contact for some of our clients when you´ll become more independent: You will need to be proactive and guide the clients to figure out how Zazume can help them approach daily operations differently. Even if our product is not ready to satisfy all clients' requirements, you´ll also be responsible to project clients into the future.
- Solve customers' pressing issues with our product by collaborating with the Eng. & Product team, being extremely precise with bugs reporting, incident management, and SLA.
- Participe in induction meetings and create different playbooks.
- Create a Neighborhood Resource Catalog to connect our tenants to social services and resources in their community.
- Help the team set up and analyze email marketing campaigns that fuel the user lifetime value and drive revenue growth.
- Work with the Product team to test and measure new features.
Requisitos:
Requirements
As an early stage startup, we believe in finding the right people, even more than focusing on a specific skill set, and given the size of the team, we are looking for somebody who is hungry to learn and with some guidance, by hook or crook can find a way forward. Would be nice to have good Excel skills, strong attention to detail and a can-do attitude.
You must be fluent in Spanish, in the process of obtaining or having received a Bachelor’s or Master’s degree in the past year, preferably with a business focus and hold a valid EU Passport/Work Visa.
Informática: Excel, Mailchimp, PowerPoint
Idiomas: Español nativo Inglés medio
localidad:
Barcelona, España
Jornada: Horario de Mañanas y tardes
Contrato:
Convenio de Prácticas
para estudiantes.
Remuneración: De 300 a 500 euros/mes
Más ofertas de: Zazume