Technical Support Specialist (En, Fr) for International Customer Service.
Contrato indefinido DERIO, (Vizcaya) Descripción:
Tasks
- Provide full customer care in an appropriate way.
- Support software applications via e-mail, chat and telephone.
- Track and reproduce clients’ questions with technical issues.
- Report bugs and software testing.
- Write technical documentation (user manuals, FAQ’s, improve guides).
- Coordinate with other departments for technical troubleshooting.
Job Offer
- Permanent full time job. Flexible hours.
- Salary depending on applicant’s qualifications.
- Promising career opportunities, ongoing training and social benefits.
- Provide full customer care in an appropriate way.
- Support software applications via e-mail, chat and telephone.
- Track and reproduce clients’ questions with technical issues.
- Report bugs and software testing.
- Write technical documentation (user manuals, FAQ’s, improve guides).
- Coordinate with other departments for technical troubleshooting.
Job Offer
- Permanent full time job. Flexible hours.
- Salary depending on applicant’s qualifications.
- Promising career opportunities, ongoing training and social benefits.
Requisitos:
Profile
-She/he should be a Graduate in B.Sc. (Science - any specialization). B.A. (Arts) will not be discarded beforehand.
-Excellent English Language (especially spoken), plus fluency in French, ideally. (Foreign language knowledge shall be tested). We are especially interested in hiring employees from different nationalities with EU passport.
-Good knowledge on computer and internet (MS Office, Skype, Teamviewer and all these basic computer skills).
-No previous experience is required. Position available for everyone with passion for IT technology and/or biosciences.
-Good problem-solving and analytic skills. Proactive personality. Communication abilities.
-Motivated to work in an international environment and to travel to other countries.
-Working location in Bizkaia.
Informática: No indicado
Idiomas: No indicado
localidad:
Derio, Vizcaya, España
Jornada: Horario de Mañanas y tardes
Contrato:
Contrato indefinido
Remuneración: De 1300 a 1500 euros/mes
Más ofertas de: Noray Bioinformatics