End Client Lead Representative in Barcelona

Openbravo is currently looking for exceptional candidates to take the role of End Client Lead Representative based in our Barcelona office.

The EC Lead Representative provides a superb end client lead experience for its interaction with Openbravo as of their first contact and secures a smooth transfer to an Official Partner, the Channel Sales team, or the Services Team.

Reporting to the Marketing team and working on a daily basis with the Channel Sales team, he/she will have an important role in the execution of the lead qualification processes themselves. Candidates should be ready to leverage their experience from inside sales or telesales roles.

Position responsibilities:

The function of EC Lead Manager has the following key areas of responsibility:
*Take full ownership of the qualification of newly generated end client leads.
*Establish and maintain direct and open communications with end client leads throughout the qualification process.
*Build initial understanding of customer requirements to be able to recommend the best alternative course of action and contacts for further evaluation.
*In specific cases respond to inquiries & present Openbravo company benefits and its products' benefits as well (high level).
*Introduce and transfer qualified leads to appropriate Official Openbravo Partners and when applicable the Openbravo Services Team.
*Ensure the satisfaction of EC leads in their experience with Openbravo.