It Helpdesk Technician - Técnico It

Who are we:

Be part of Marfeel, one of the hottest European start-up companies in the mobile ad-tech world. Named as Wired Magazine’s 2015 Top 100 Startups, Inc.5000 nº 1 Fastest Growing Marketing and Advertising Private Company in Spain in 2017, and 16th out of Europe’s 1000 fastest-growing companies by the Financial Times in 2018. We are recommended at the very top by Google itself for our mobile design solution. Together with our partners we have over 6 billion worldwide readers and over 20 billion page views. Our headquarters are based in sunny Barcelona.

Certified Google Publishing Partner

Certified Facebook Instant Articles Official Partner

We are looking for a highly energetic and passionate Helpdesk Technician to be part of the Marfeel Revolution.

As a Helpdesk technician, you will provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.

An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be team-oriented and patient. The goal is to create value for teammates that will help preserve the company’s pace and delivery efficiency.

This is you:

You are a methodical type of person and "Doer" is your middle name.

Your friends tell you that you can't leave anything undone and quality is your priority.

You feel like you have a mission, not just a task.

You can communicate with technical and non-technical people alike to show both technical and functional command of what you are doing.

You are an enabler for your teammates.

You are definitely a technology enthusiast.

You are an international team player.

You are eager for knowledge.

You are hands-on and proactive.

You are fluent in English (it’s a must).

You will:

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and