Operations Generalist at Homeselect

Home Select is a team of pioneers in 360° hospitality and property solutions. We strive to provide the perfect place to call home for those seeking short to long-term stays - or perhaps something more permanent - from a portfolio of handpicked, luxury apartments, villas and unique living spaces in highly-coveted travel destinations across mainland Spain and the Balearic Islands. Our main focus is on continued innovation and commitment to excellence within our industry, allowing us to consistently provide guests from around the world with the absolute finest in customer experience.

We are currently looking for a dynamic and bilingual speaker of both Spanish & English to join a our operations team as operations generalist.

If you are an enthusiastic and flexible individual to who takes ownership and has a passion for service delivery, we would love to hear from you!

Some of the tasks you’ll have the opportunity to perform are:

Perform pre-arrival and post-departure home inspections to make sure our standards and the guests’ expectations are met.
Meet and greet guests upon arrival
Receive and resolve guests’ requests during their stay
Be the first point of contact to our guests during their stays
Diffuse situations where something has gone awry, and reassure the guests (and your manager) that you've got the solution handled.
Monitor daily maintenance works (paint touch-ups, replacing light bulbs and batteries, troubleshooting appliance issues, etc.)
Schedule housekeeping activities
Assist with Inventory management (consumables, supplies)
Communicate and arrange amenities to welcome our guests (fruit baskets, champagne, gifts, etc.)