Sistemas Microinformáticos y Redes (Beca)

Práctica de Sistemas Microinformáticos y Redes

Student who will help with Resolve service request tickets in ServiceNow

Resolve service request tickets in ServiceNow:

User management in DOX and QAchange:

Access request:
Set up users in DOX VAL for training and DOX PRO.
Assign users to required Security group in DOX.
Set up users in QAchange VAL for training and QAchange PRO.
Manage roles and privileges in QAchange.
Assistance using application: resolve most common issues with DOX (ALK761)


Other tasks:

Monthly maintenance activities:
Terminated users in QAchange and DOX.
Unacceptable behaviour of Project Managers in QAchange.
Disaster Recovery test in DOX.
Daily maintenance users
Daily System Monitoring in DOX
Daily check duplicated cases in QAchange



La beca se realizará en inglés y la comunicación con el responsable también será en este idioma

- ambiente internacional de trabajo
-subvencion de comida en la cantina
-desayuno gratuito
-posibilidad de desarrollo a futuro en la compañía