Client Relationship Intern at Hotelbeds Group

The main purpose of the role is to assist clients (TTOO, Travel Agencies and final customers) with any requirement, contact with suppliers and managing bookings according to Operations Department standards and processes, in order to cover and solve the needs of the clients in the most efficient way.

Key responsibilities
To assist calls and emails from clients with any requirement regarding bookings, manage bookings amending them or cancelling them according to the procedures stablished in the Department, provide information and advice of the products and contact with suppliers when is required.